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Auto Body Shop: Laguna Niguel Location
Phone: 949-582-9133
Region: California
Dedicated to restoring you to the rhythm of your life®, Caliber Collision in Laguna Niguel, CA, is ready to have you back in your vehicle as soon as possible. We are a collision repair facility with services including auto glass repair, painting, and dent repair. We pride ourselves on our work being of remarkable levels of both customer care and craftsmanship, and all of our work is guaranteed through a written lifetime warranty. With our ideal location, we are accessible to anyone in the Orange County area including Aliso Viejo, Laguna Hills, Laguna Niguel, Mission Viejo, and the surrounding areas. We are equipped to serve families, dealerships, and business fleets, and our team is here to help you with any repair services your vehicle requires.
Here at Caliber Laguna Niguel, we are driven by having customer satisfaction. We treat all of our customers with respect, and we are positive you will be pleased with the results. We will give you continual status updates on your vehicle so you are informed as we return your vehicle back to pre-accident condition. In an effort to make the repair process simpler, we are close to an Enterprise location for anyone wanting a rental car. For Caliber Laguna Niguel, no job is too big or small.
We are here to handle the auto body repairs for the Orange County area both now and in the future, and we thank you for entrusting us to repair your vehicle. Don’t hesitate to call our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today! You can also click here to schedule an appointment and here to receive a free online estimate.
Testimonials
Add a Comment"I had someone hit my car from behind on the freeway. The insurance company recommended Caliber Collision. After getting an estimate there, I didn't bother to go anywhere else. The staff was incredibly friendly and efficient. The repairs were estimated to take at least 5 days. My car was ready after 2 days and my car looks beautiful! Communication with Caliber Collision was always prompt and courteous and included emails with photos of the repair in progress.
A heartfelt "thank you" to the always smiling and pleasant young woman at the front desk, to Lance, who always returned my calls and was so incredibly helpful, and of course, "thank you" to the rest of the staff for your professional and efficient repairs on my car. The logo on the wall, "Back to the rhythm of your life" - so true. Thanks again.
- Pamela" – Pamela
"After being involved in an accident. I was referred to Caliber Collision by State Farm. No one likes being in an accident this is a very stressful time with many tasks added to ones schedule they would rather not be unconvinced with. Not to mention my beloved car. Jesse Amezcua and Mallory were amazing, cheerful, and accommodating. Your entire team ( I didn’t meet the people behind the scenes but they deserve mention) made my experience so pleasant and painless I almost forgot the circumstances that brought us together. With the exception of my dealings with Enterprise rental.( They could definitely benefit from some training from your service team! ) The work was done in a flash. I was reunited with my car in less than 48 hrs. and you would never know she had damaged. Jesse even changed my head lamp bulb while she was dismantled! That was an unexpected wonderful thing for him to have done.( it had taken me nearly 2hrs to replace the one that had burned out. Its recommended to change them both I had purchased the bulb but had not yet installed it.) If I were ever again be in the position of needing repairs. I would certainly come to Caliber Collision . Highest RECOMENDATION Genuine appreciation and Thanks! A+ job Jesse, Mallory and your team.
Samantha S" – Samanth
"Caliber Collision did a great job keeping me informed about when my car would be ready. Every employee was polite - in person and over the phone. I was told clearly that their goal was to fix my car correctly before giving it back to me. They really understand the concept of customer satisfaction!" – Jodi
"Laguna Niguel Caliber Collision provided the best customer service I have ever experienced and that is across any business. From the first telephone call, to the check in, to the text updates, to the pick up....A+. Dave (manager) was outstanding and took the time to explain any details or issues and made me feel like I was speaking with a friend. This auto repair facility sets the example by which all others should follow." – Nancy
"Very satisfied with the results that Caliber accomplished on my truck. The paint match is perfect,they made the whole experience easy for me with the truck returned on the day that the Caliber service manager set for
me!" – Patrick
"Backed into a concrete post with my truck. Got 3 estimates. Liked the quote and people at Caliber Laguna Niguel (Thanks Bree). My truck looks perfect, was done on time and washed for my ride home. Thanks Bree & Gary - I will recommend you to my friends and you also have a customer for life. Great people - great shop -great work." – Jeff
"After being involved in an accident, I contacted Caliber Collisions after State Farm referred me. I would just like to say that the customer service is outstanding, Bri and the lady at the front desk were amazing and helpful. Bri kept me updated on my car, returned my calls after I had called as well. From the minute I walked in, she helped me feel comfortable, and contacted a rental car facility right away to come pick me up. I strongly recommend this location, and although my damage was minor on the car, I could not be more happy with the outcome. I appreciate all the work Caliber Collisions has provided me, and although I hope not to have another accident, I would be back in a heartbeat if I needed a repair.
Thank You So Much!
Ryan" – Ryan
"Caliber Collision was great. Welcoming, open, friendly staff, accommodating, and more. They communicated with me through out the process and completed the work in a reasonable amount of time. I realize that when dealing with such a company it's under stressful circumstances but, they make the process much easier to deal with. I would recommend this shop if you live in the area. A+" – Michael
"Good service, excellent repairs and great price." – Jim