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Auto Body Shop: Ocala West Location
Phone: 352-732-2990
Region: Florida
Conveniently located in Ocala, FL south of NW Blitchton Rd. on NW 30th Avenue. Opened 2016. I-CAR Gold Class Recognized.
Dedicated to restoring you to the rhythm of your life®, Caliber Collision in Ocala, FL, is ready to have your vehicle back on the road as soon as possible. Through services including auto glass repair, painting, and dent repair, all of our work is ensured by a written lifetime warranty and completed with exceptional customer care and repair expertise. Knowing we have customer satisfaction is what drives us, and we are certain you will be satisfied with the results. During the collision repair process, we will continuously provide you with status updates on your vehicle so you are notified as we move quickly to restore it to pre-accident condition. No repair is too major or minor for our Caliber Ocala West team to fix.
Here at Caliber Ocala West, we are conveniently located to serve anyone in Ocala and the surrounding areas including Belleview, Dunnellon, Reddick, and Williston. We are family and military friendly, and our team of technicians is certified in repairs for GM. Caliber Ocala West strives to be environmentally friendly, and we are ready to assist you with whatever repair services your vehicle requires.
For our Caliber Ocala West team, we are committed to serve as your auto body repair center of choice both now and in the future, and thank you for entrusting your vehicle to us for repairs. Simply call our Customer Service Center at 1.888.CALIBER (225-4237) to make an appointment or to leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.
Testimonials
Add a Comment"The easiest, most professional body repair I've ever experienced! I won't hesitate to recommend them." – Woody
"My wife and I were involved in an accident recently and the insurance company was GEICO insurance. This was not our insurance since the collision was not our fault, so I wasn't sure what to expect.
After spending over 35 years in the auto repair business, I expected this situation to be a difficult one since most insurance companies try to cut repair costs by using used parts or aftermarket parts. However, I contacted Mike Zarem, the manager at Caliber collision who advised me not to worry, and that they would take care of getting my car repaired just like new and would deal with the insurance company on my behalf to make sure the car was repaired with genuine Honda replacement parts.
On the day we had scheduled for me to drop the car off for the repairs, I was greeted by Mike and his service advisor Shaun Strachan. After only a minute or so of looking at the estimate I was given by the insurance company and comparing it to the visable damage they saw on the car, they found some needed repairs that were not on the original estimate.
They both assured me that they would handle any supplemental damages directly with Geico on my behalf.
Shaun then contacted the local Enterprise rent-a-car office and they came and picked up my wife and I. While we waited for the rental car, Mike and Shaun explained how long the repairs should take and gave us an estimated completion time of the repairs. Of course, we understood that sometimes they can be held up on a job because of parts delays and waiting for insurance supplements.
Shaun made a point of contacting us several times during the repairs to keep us informed on the progress of the repairs and verified the completion day and time with us.
On the day we went to pick up the car, we were greeted by Mike and Shaun. Then they went over the paperwork with us completely and explained the repairs in detail.
Wow, I was shocked to learn how much damage was overlooked by the insurance company on their initial estimate, but was relieved that Mike and Shaun handled it like pros. When I saw my car, I could not believe it was the same car I had dropped off a few days earlier! The car looked as beautiful as the day we purchased it! The fit and finish was as good as new. You could not tell the car was ever even involved in a collision that cost over $5800.00!
I highly recommend this shop and the staff for taking such good care of our car. They made a stressful experience stress free!
My thanks again to Mike Zarem and Shaun Strachan!
Signed,
Lawrence Hansen" – Lawrence
"Great job,reasonable and very friendly service." – Phyllis